Return and Exchange Policy

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ONLINE RETURN EXCHANGE POLICY

Effective as of: April 13 2025

1. EXCHANGES. We allow exchanges only. We do not allow returns for refund. For items purchased

online, exchanges are accepted within 5 days of the delivery date. To initiate an exchange, please

contact us at makersmartkokomo@gmail.com to obtain a return authorization. Be sure to include the

item's order number and your reason for the exchange. Exchanges that are shipped without

authorization may not be accepted. Please allow up to 10 business days for your exchange to be

processed once we receive your item.

2. RETURN SHIPPING. Return authorization for items shipped in error, or items being

returned/exchanged because they are defective or damaged, will not include a pre-paid shipping label.

Return shipping on items that are being returned/exchanged for other reasons will be paid for by the

customer.

3. ELIGIBLE ITEMS. The following items: Clearance items, Final Sale items, Perishable items,

Special-Order items, Custom Products, Instant Download Files and Gift Cards are not eligible for

return/exchange. We reserve the right to refuse any return/exchange, at management's discretion, if the

item being returned/exchanged does not meet the criteria set forth within this policy.

4. CONDITION OF ITEMS. Except for items that were damaged when purchased, items may be

"open box" but must be unused, undamaged, and complete with all original packaging.

5. FORM OF PAYMENT. Store Credit, if issued, will be issued in the minus shipping and handling fees unless otherwise stated. If the original form of payment is unavailable, store credit may be issued at our discretion.

If you have any questions about this return policy, please contact us at makersmartkokomo@gmail.com